Many people have had less-than-pleasant stories with dealing with Apple Finland, but I have to say that so far the service has been top notch. I took my laptop to be serviced last week, and they gave me a replacement laptop (a nice, brand new 15" Powerbook with backlit keyboard) as a loan and put my hard drive into it. So I can still keep doing all the stuff I'm used to while my own computer is being diagnosed and refitted...
I mean, I've had to call Apple support hotline twice, and actually had friendly, fast and knowledgeable service on both times. I've even had a knowledgeable and enthusiastic salesman demonstrate Tiger (OSX 10.4) to me - in a department store! It does not happen often with computers.
Whatever you may think of Apple hardware or policies, they really have the user experience nailed down. There are some advantages in paying a bit more than the cheapest price for the highest bang.
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|"Main_blogentry_110505_1" last changed on 11-May-2005 20:33:55 EEST by JanneJalkanen.|